We can deliver to you seven days a week, with a minimum of 24-hours notice.
Our window for deliveries is between 3pm and 6pm and we schedule each day’s run based on where we need to go. That means we can’t tell you an exact time when we will be at your accommodation, but we carefully pack each pod so that we can leave it for you if you’re not there to take delivery personally. The exception to this is if you have included alcohol in your order, in which case you will need to be present for delivery (or nominate another adult to take the delivery for you). This is a requirement of our liquor license so we have no flexibility in this regard. For deliveries with alcohol we will contact you closer to the day to let you know approximately when we will be arriving.
If you’ve ordered ice cream – and really, why wouldn’t you, because Mark’s ice cream is amazing! – we would recommend that you try and be there to take delivery so you can get the ice cream into the freezer as soon as possible.
While our pods are designed for you to cook and enjoy that day, they will easily last for longer if stored properly. That means you can stock up or order in advance for other meals during your visit. And if you’d like to discuss another arrangement with us, please email firstname.lastname@example.org to see if we can assist you.